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This was our second time using the services of Accredited Appliances. Our service person was Bob who immediately discerned the problem with our refrigerator and made the required repairs quickly and expertly. What was unique about Bob's service is that he thoroughly explained the problem, told me how he was going to fix the problem, and did what he said he was going to do achieVing the results he described during the entire visit. I hope I never have the need for appliance repair in the future, but if I do, I will call Accredited Appliance again. This service merits my deepest approbation and strongest endorsement.